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Training & Technical Support

Empowering Users

Through Knowledge Transfer

Beyond product delivery, Retroindica is committed to ensuring successful implementation and optimal performance of our diagnostic solutions. We offer comprehensive training programs for laboratory personnel, healthcare providers, and technical staff covering proper sample collection techniques, test execution protocols, result interpretation, quality control procedures, and troubleshooting.

Training formats include on-site workshops, virtual training sessions, instructional videos, and detailed written materials. For organizations implementing our cloud quantitation platform, we provide specific training on camera positioning, image capture techniques, software navigation, and data interpretation. Technical support is available through multiple channels including phone, email, and remote assistance.

Training Programs Cover:

  • Proper sample collection techniques
  • Test execution protocols
  • Result interpretation and quality control procedures
  • Troubleshooting common issues
  • Cloud platform navigation and data interpretation
Training & Technical Support

Ideal For

Healthcare facilities implementing new diagnostic technologies, laboratory staff requiring certification, quality assurance personnel, and organizations establishing quality management systems for point-of-care testing programs.

Key Benefits:

  • Reduces implementation errors
  • Improves result accuracy
  • Enhances user confidence
  • Minimizes technical support incidents
  • Ensures compliance with standard operating procedures and regulatory requirements